The hotel offers spacious and clean rooms in a convenient location close to downtown with friendly and helpful service. While the dining options can be improved, the value for money is reasonable.
Rooms
8.0
The room was initially stuffy and uncomfortable until the air conditioner cleared out the humidity, but it was of a good size and had a handy location.
Service
7.0
The staff was friendly and helpful, yet some early morning staff were a bit tight with ice.
Location
6.0
The hotel is situated close to downtown with a range of restaurants nearby, although there were concerns about the security of the area and some maintenance issues like holes in the wall tiles.
Dining
5.0
The dining experience was minimal and not up to par, with room for improvement.
Facilities
6.0
The facilities were decent, but there is room for enhancement.
Friendly staff
Security concerns
Brent
United States,
October
2023
5.0/10
The hotel had a mix of positive and negative aspects. The rooms, although old and in need of updates, were clean and provided a comfortable stay. The service was disappointing with early morning disturbances and unhelpful staff. The location was average, close to downtown but with potential safety concerns. The dining options were below expectations. Despite these drawbacks, the hotel offered value for money.
Rooms
7.0
The rooms were clean, albeit old and in need of updates, but still provided a comfortable stay.
Service
5.0
The service was disappointing with early morning disturbances and unhelpful staff.
Location
5.0
The location was average, close to downtown but with potential safety concerns.
Dining
5.0
The dining options were below expectations and can be improved.
Facilities
Facilities were minimal and could be improved to enhance the overall experience.
clean
outdated
John
United States,
August
2023
5.0/10
The hotel is conveniently located close to Opry with spacious rooms, but it suffers from cigarette burns and a lack of cleanliness. The service was subpar, with mixed experiences with staff. The location offers easy access to downtown events in Nashville. The dining options were minimalistic and could use improvement.
Rooms
5.0
The rooms were a good size, but unfortunately, they had cigarette burns everywhere and were not as clean as expected.
Service
5.0
The service was inconsistent, with some staff members not overly polite or attentive to guest needs.
Location
7.0
The location is convenient for accessing downtown events in Nashville and has easy access to public transportation.
Dining
5.0
The dining experience was minimalistic and not up to par, lacking variety and quality in options.
Facilities
5.0
The facilities were lacking in cleanliness and attention to detail.
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